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Payment & Shipping

Postage: Deliveries within Germany up to 5 KG - 6,90 Euro, Deliveries to other EU Countries up tp 5 KG 17,00 Euro, for all other Countries and higher weight please send us a request.

Deliveries: as soon as possible, after receive of money. Non-European countries after custom clearence process and costs on part of the customer.

Shipping and Returns

The following General Terms and Conditions of Sale apply to all our contracts and orders in the relevant version that is valid at the time when contracts are concluded. They also apply to all future business transactions.

Conclusion of contracts

  1. Your contract becomes effective when we accept your order.
  2. We immediately confirm the receipt of electronic orders – but this does not, however, represent an acceptance of a contract.Your contract is concluded with
    Aspenmodel GmbH, Morper Str. 42, D-40625 Düsseldorf , Tel.: +49 (0) 211-1711618, email: Authorized representative,
    personally liable shareholders: Achim Bürklin,
    Commercial Register (Handelsregister) AG Düsseldorf HRB 38909. VAT identification number: DE 812987926

Goods availability and partial deliveries

  1. If the item ordered is not available, delivery may not be made, or an equivalent item may be offered or delivered. You are not obligated to accept such an item, and are not obligated to bear the related costs of return dispatch.
  2. Partial deliveries are permissible to a reasonable extent.

Dispatch costs

  1. For dispatches up to a weight of 5 kg within Germany, dispatch and lump sum packaging costs of € 6,90 are invoiced, and of € 17,00  within the European Union (except Cyprus and the Canary Islands). Prior arrangements must be made for dispatches above 5 kg, particularly for dispatch types and deliveries to countries not listed above. All amounts mentioned here include German VAT of 19 % that is valid as of the time of going to print. We deliver Dispachment as insured parcel only.
  2. Non-European countries - please contact your Custom office may there are extra tax cost.

Prices and payment

  1. In the case of Internet orders, you order at the price stated in the shopping basket. Otherwise, the list prices apply at the time of order acceptance.
  2. You may only offset with counterclaims that have been determined to be legally effective, are undisputed, or are recognized.
  3. You may only assert retention rights on the basis of claims arising from the same contractual relationship.
  4. Payment terms: Payment in Advance -  Bank Transfer - you will get all informations with the order confirmation.
  5. We do not work with credit cards or Bank cheques.
  6. Payment with Paypal.
Return goods: Please contact us by email, letter or phone when you would like to return goods.